Question: A Project Scope Statement specifies the following scenario: Strategic goal: To launch of a new customer relationship management software that improves the customer service of

A Project Scope Statement specifies the following scenario: Strategic goal: To launch of a new customer relationship management software that improves the customer service of an IT finance firm. Major Deliverables: Workflow analysis, configure settings, prototype, training, release. Major Constraints: key developers will not be available in June. Budget: $250,000 Major Assumptions: Configure software to meet service workflow; do not change the workflow to meet the software requirement. Prepare a Feasibility Study Report which will determine the scope of the proposed project.

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