Question: a properly formatted e-mail informing a client that the order they placed two weeks ago for a custom-built laptop will not be delivered for another
a properly formatted e-mail informing a client that the order they placed two weeks ago for a custom-built laptop will not be delivered for another two weeks. The sales representative had promised a one-week delivery time at date of order. You must use indirect message structure as mentioned below while writing the email: o Buffer o Reasons o Bad News o Positive Note Ensure that your email has minimum three paragraphs, and each para should have a minimum of three sentences. Remember to include: o Compelling subject line o Appropriate salutation o Strong, topic-focused opening line o Well-organized content o Appropriate closing o Signature block
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