Question: A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $88,150 Processing lost customer reservations 176,300 Rework
A quality control activity analysis indicated the following four activity costs of a hotel:
| Inspecting cleanliness of rooms | $88,150 |
| Processing lost customer reservations | 176,300 |
| Rework incorrectly prepared room service meal | 264,450 |
| Employee training | 352,600 |
| Total | $881,500 |
Sales are $4,300,000.
Prepare a cost of quality report. Round the percents of total quality cost to the nearest whole number and the percents of total sales to one decimal place.
| Cost of Quality Report | ||||||||||||
| Quality Cost Classification | Quality Cost | Percent of Total Quality Cost | Percent of Total Sales | |||||||||
| Prevention | $ | % | % | |||||||||
| Appraisal | % | % | ||||||||||
| Internal failure | % | % | ||||||||||
| External failure | % | % | ||||||||||
| Total | $ | % | % | |||||||||
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