A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of
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Question:
A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms Processing lost customer reservations Reworking incorrectly prepared room service meals Employee training Total Sales are $4,700,000. This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the question below. X Open spreadsheet Prepare a cost of quality report. Round the percents of total quality cost to the nearest whole number and the percents of total sales to one decimal place. Cost of Quality Report Percent of Total Quality Cost Quality Cost Classification Prevention Appraisal Internal failure External failure Total $155,100 310,200 232,650 77,550 $775,500 Quality Cost % % % % % Percent of Total Sales % % % % %
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