Question: A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $65,000 Processing lost customer reservations 32,500 Rework
A quality control activity analysis indicated the following four activity costs of a hotel:
| Inspecting cleanliness of rooms | $65,000 |
| Processing lost customer reservations | 32,500 |
| Rework incorrectly prepared room service meal | 130,000 |
| Employee training | 97,500 |
| Total | $325,000 |
Sales are $2,500,000. Prepare a cost of quality report. Round percent of sales to one decimal place.
| Cost of Quality Report | |||
| Quality Cost Classification | Quality Cost | Percent of Total Quality Cost | Percent of Total Sales |
| Prevention | $fill in the blank 1 | fill in the blank 2% | fill in the blank 3% |
| Appraisal | fill in the blank 4 | fill in the blank 5% | fill in the blank 6% |
| Internal failure | fill in the blank 7 | fill in the blank 8% | fill in the blank 9% |
| External failure | fill in the blank 10 | fill in the blank 11% | fill in the blank 12% |
| Total | $fill in the blank 13 | fill in the blank 14% | fill in the blank 15% |
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