Question: A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $175,000 Processing lost customer reservations 40,000 Rework
A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $175,000 Processing lost customer reservations 40,000 Rework incorrectly prepared room service meal 20,000 Employee training 265,000 Total $500,000 Sales are $4,000,000. Prepare a cost of quality report. Round percent of sales to one decimal place. Cost of Quality Report Quality Cost Classification Quality Cost Percent of Total Quality Cost Percent of Total Sales Prevention $ % % Appraisal % % Internal failure % % External failure % % Total $ % % Feedback
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