A rational approach where a decision-making is handled in a step-by-step and analytical way is called

		Intuitive thinking
		Systematic thinking
		Programmed thinking
		Satisficing thinking

wo members of a group, otherwise good friends, always clash on matters regarding scheduling work. One feels that all work should be done as early as it could, to get it out of the way . The other feels it should be done as late as possible, in order to get all the best thinking in . This conflict is an example of

		Intra-personal conflict
		Cultural conflict
		Emotional conflict
		Substantive conflict

In a special purpose team with highly contentious and unpleasant interactions between members, the head of the team appointed assistant, as "note taker" to manage all meetings between team members. This is an example of conflict management through

		Accommodation
		Collaboration and problem-solving
		Appeal to common goals
		Managed interdependence

When a negotiator approaches a deal as his/her "win" can happen only when the other party loses , we say the negotiator is making an error of

		Hearing problem
		Accepting the myth of the fixed pie
		Escalation of commitment
		Overconfidence in their own position

Miranda often told her group that the company was on the verge of shutting due to - poor sales, competition, supplier issues, new regulations ..and on and on. She did this so often that her group now tuned out her gloom-and-doom alerts about the company s future. Her communication with her group suffers from

		Selective listening
		Ethnocentrism
		Semantic barriers
		Physical barriers

Email, while efficient, would be considered to have the drawback of

		Inefficiency
		Being informal
		Low richness
		Taking too long