A Response Plan specifies what steps need to be taken if a quality control problem occurs. True False 46. A control plan focuses on the management of the entire quality control process. True False 47. If a process can easily meet its objectives, process capability is low. True False 48. When comparing two proposed projects, the one with the lower benefit-cost ratio would be favored over the one with the higher ratio. True False 49. Patient satisfaction at an urgent care center is measured by sampling customers every month. Satisfaction is measured on a scale of 1 to 100 where 100 represents 'very satisfied'. Management has set a target of 85. For the process to be stable it is not necessary for every sample mean to be exactly 85. True False 50. When designing a new process, the objective would be to design it in such a way that process capability is exactly one. True False