Question: A restaurant has large tanks that are cleaned daily. Cleaning includes the use of packaged detergents, which dissolve in a solution inside the tanks. The

A restaurant has large tanks that are cleaned daily. Cleaning includes the use of packaged
detergents, which dissolve in a solution inside the tanks. The company purchases
detergent packages with a fill-weight specification of 11.47+-0.08oz. A supplier
representative claims that his company uses statistical process control and will promise an
inherent process capability of 0.27 oz for the fill-weight specification. The brochure says
nothing else about the process except that the advertised weight of the detergent packages
is 11.5 oz .
a. Calculate C_(pk)
b. Should the food processor buy detergent from this supplier? Why or why not?
c. If the supplier had control chart evidence that its fill-weight process was in fact
centered a 11.50 oz , and was in a state of statistical control, how would your answer
to question (a) change? Does all output meet specifications?

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