A restaurant is planning to introduce a drive-through window for their meals. The service consists of two windows: first window to place orders, and the second window to receive orders. The design team of the company is assigned to perform the following tasks. Show how the data is obtained (survey, literature, actual from records). Justify any assumptions used in your analyses.

Strategy :

1. To set strategy of the operation function based on the following:

a. Cost as OQD and quality as OWD.

b. The restaurant position itself based on quality.

c. The restaurant policy of no hiring of new faculty to be adopted and deployed.