A retail approach that offers consumers an integrated and complementary set of shop, sales, and return experiences is known as $\_\_\_\_\_\_\_\_\_\_\_\_.$

Question $1$ options:

vertical integration

omnichannel

showrooming

contract manufacturing

Question $2(10$ points$)$

Contract manufacturers used by the apparel industry are often criticized because:

Question $2$ options:

they are known to grossly overprice their services.

firms cannot maintain high profit margins by employing them.

they charge exorbitant labor costs that drive down sales.

of poor working conditions.

Question $3(10$ points$)$

Factors such as weather, natural disaster, terrorism, labor strife, and political unrest can shut down a firm$$s operations. Which of the following is one of the measures taken by firms to hedge such risks?

Question $3$ options:

driving up profitability by increasing prices of market goods

sourcing raw materials from countries with low labor costs

diverting marketing and advertising budgets to accommodate greater production

spreading production facilities across the globe

Question $4(10$ points$)$

Having the wrong items in its stores hobbled $\_\_\_\_\_\_\_\_\_\_\_\_$ for roughly a decade.

Question $4$ options:

Gap

Topshop

Zara

H&M

Question $5(10$ points$)$

Having too much $\_\_\_\_\_\_\_\_\_\_\_\_$ in the retail apparel industry is the kiss of death.

Question $5$ options:

delivery systems

Space

staff

inventory

Question $6(10$ points$)$

In an industry where nearly every major player outsources manufacturing to low$-$cost countries, Zara is highly $\_\_\_\_\_\_\_\_\_\_,$ keeping huge swaths of its production process in$-$house.

Question $6$ options:

vertically integrated

autonomous

publicly traded

subsidized

Question $7(10$ points$)$

In retail, generally, and in the fashion industry, particularly, having $\_\_\_\_\_\_\_\_\_\_\_\_$ is considered the kiss of death.

Question $7$ options:

limited production runs

a large labor force

excess inventory

dispersed production facilities

Question $8(10$ points$)$

It is $\_\_\_\_\_\_\_\_\_\_\_\_$ that helps Zara identify and manufacture the clothes customers want, gets those products to market quickly, and eliminates costs related to advertising, inventory missteps, and markdowns.

Question $8$ options:

technology

pricing

simplicity

staffing

Question $9(10$ points$)$

Many firms have developed and deployed innovative information systems, only to see these systems go unused by key staff members. How has Zara helped ensure its systems will be used by staff?

Question $9$ options:

Employees are monitored with in$-$store cameras.

System use drives store success and as much as $70$ percent of salaries are tied to sales performance.

Employee time on information systems is recorded each time the system is engaged.

Systems were designed by employees, who feel a sense of ownership in the technology deployed.

Question $10(10$ points$)$

Nearly $\_\_\_\_\_\_\_\_\_\_\_\_\%$ of Zara$$s merchandise is produced in$-$house.

Question $10$ options:

$30$

$90$

$10$

$60$

$0$ of $10$ questions saved