Question: A scope change requested by the customer was approved in accordance with the change management plan. The project team believes that the change contradicts the
A scope change requested by the customer was approved in accordance with the change management plan. The project team believes that the change contradicts the initial requirements and are resistant to it.
What should the project manager do next?
A. Invite the customer to a team meeting to explain the need for the change.
B. Identify the resistant team members and engage their functional managers.
C. Discuss the situation with the customer, and clarify the need for the change.
D. proceed with the change, as it was approved in accordance with the change management plan.
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