Question: A Service level agreement (SLA) outlines how work divided between the company and its vendors. Select one True False. The buy option is particularly attractive

A Service level agreement (SLA) outlines how work divided between the company and its vendors. Select one True False. The buy option is particularly attractive if the software vendor allows the company to modify the package to meet its needs Select True False an RFP is distributed in the _____ step or vendor and software selection Select one choosing the vendor and package determining the evaluation criteria establishing an SLA negotiating a contract

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