Question: A service process has three stages. The error percentages are: 8% at stage one, 7% at stage two, and 9% at stage three. The connection
A service process has three stages. The error percentages are: 8% at stage one, 7% at stage two, and 9% at stage three. The connection logic of the three stages is that a good overall outcome happens only when all stages individually have good outcomes.
(a)[4] Draw the event tree for this situation with all necessary details.
(b)[10] Find the probabilities of defective and good overall outcomes (6 decimals).
(c)[2] Calculate and interpret the EPMO of this process (1 decimal).
(d)[4] Calculate the sigma level of the process (2 decimals) and state it. Sketch the sigma level.
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
