Question: A single Automated Teller Machine ( ATM ) is located on the ground floor of a busy building. Service time at this machine is exponentially
A single Automated Teller Machine ATM is located on the ground floor of a busy building. Service time at this machine is exponentially distributed. On average, the ATM machine can serve a customer in minutes customers an hour Customer arrivals at the machine are Poisson distributed, with an average of customers an hour. Relevant formulas to analyze this model are available at the back of the exam. Please answer the following question, based on this information.
What is the probability that the ATM machine is idle?
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