Question: A single server queuing system has an average service time of 10 minutes per customer, which is exponentially distributed. The manager is thinking of converting

A single server queuing system has an average service time of 10 minutes per customer, which is exponentially distributed. The manager is thinking of converting to a system with a constant service time of 10 minutes. The average arrival rate will remain the same. The effect will be to:

Select one: a. decrease the average waiting time. b. decrease utilization. c. increase utilization. d. increase the average waiting time. e. not have any effect since the service time is unchanged.

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