A small restaurant has developed a long-term strategy for success, and is now working on identifying practical steps to implement this strategy. The restaurant demonstrates a migration towards what level of control?

Operational

Tactical

Strategic

Organizational

In creating a control process, it is likely that there are too many variables to monitor simultaneously. This requires management to:

Select key characteristics of the output for observation.

Hire more people.

Group variables into subgroups, and monitor each sub group.

Find problems with the broader system, as opposed to the components of the process.