Question: A software company wants to improve its customer experience scores by 3% over the next 30 days. A data professional works to achieve this objective

A software company wants to improve its customer experience scores by 3% over the next 30 days. A data professional works to achieve this objective by understanding current scores and how far away they are from desired scores. They then use data insights to help advance the company from where they are now to where they want to be next month. What does this scenario describe

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This scenario describes the process of DataDriven Decision Making DDDM and the application of Business Analytics to achieve organizational goals Heres ... View full answer

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