A. standards, measurement, and comparisons. B. structure and human resources management. C. leadership, communication, and motivation. D. goals, objectives, strategies, and plans for success. - of 5 points Question 2 3 tries left When creating methods of measuring the success or failure of achieving a goal it is critical that the goals are A. measurable B. aspirational C. divisible by two D. realistic Submit - of 5 points Question 3 3 tries left Joe is the manager on duty and spends at least half of his shift visiting different departments of the hotel, talking with both guests and employees to see what is happening. Joe is applying which measurement practice by this action? A. Management by Walking Around B. Objectives and Key Results C. Feedback Loop D. Statistical Analysis B. making a personal observation C. providing a statistical report D. creating a written report - of 5 points Question 5 3 tries left Ron, a new busser, just dropped a pitcher of water and did not place a wet floor sign to alert others to the danger. What type of action would you take in this situation? A. Formal coaching session B. Basic corrective action C. Praise and recognition D. Immediate corrective action