Question: A Superstore has a self - checkout system that involves a single queue and up to 8 self - checkout stations that can be opened.
A Superstore has a selfcheckout system that involves a single queue and up
to selfcheckout stations that can be opened. The cost of service at one of these stations
is only $min while the cost of waiting in line is $min If the arrival rate to the
system is min and the average service time per customer is min., answer the
following questions, showing all work and clearly indicating your final answers.
i What is the minimum number of stations that should be open at all times
in the system ie to keep the utilization
ii If there are typically stations operational at once, what is the avg. server
utilization, avg. # in the queue, avg. queue waiting time, avg. time in the
system, and the total cost of the system per minute.
iii. Consider the cases of or stations operational. What is the
optimal number of open stations to minimize total cost?
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