A supply chain failure is defined as an interruption caused by external or internal operations that may have significant impact on an organisation$$s quality, delivery or cost impact to clients. In most cases, the blame is placed on external suppliers with no appropriate root cause examination.

Select an organisation in the bakery industry in South Africa. Explain how you would improve the quality of baked goods and reduce the overall costs by answering the following $2$ questions:

QUESTION $1(10$ MARKS$)$

Critically analyse the various quality costs that have negative impacts on your organisation performance. Use relevant examples from your organisation to justify your analysis.

QUESTION $2(20$ MARKS$)$

Examine any five $(5)$ potential causes of failure in your organisation. Make reference to the relevant examples from your organisation to illustrate your answer.