A Systematic Underpinning and Framing of the Servicescape: Reflections on Future Challenges in Healthcare Services," by Han, Kang, and Hyun Kwon, from the International Journal of Environmental Research and Public Health

In this article, the authors explore any existing gaps between servicescape and healthscape. They found that servicescape factors and identified the current healthscape research paths.

The authors emphasize the importance of adopting different dimensions of sercescape. Do you agree with them? If yes or no, why? Which gaps in servicescape and healthscape studies did the authors find? Which service factors did the authors frame? What are the main findings and contributions of the study? How do you think the main findings of the study can be applied in the service industry to enhance the value delivery system?