Question: A tax return is prepared which includes a credit that the taxpayer does not qualify for. This happened because the certified volunteer did not understand

A tax return is prepared which includes a credit that the taxpayer does not qualify for. This happened because the certified volunteer did not understand the law. Did the volunteer violate the Volunteer Standards of Conduct?

Yes - the return was prepared incorrectly

No - not understanding the law does not violate the Volunteer Standards of Conduct

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