Question: A team of support workers at First Access are experiencing conflict. On the team are Benny, an Aboriginal worker, Ahmed, a Muslim worker, and Janice
A team of support workers at First Access are experiencing conflict. On the team are Benny, an Aboriginal worker, Ahmed, a Muslim worker, and Janice and Julia, 2 white Australian workers.
The conflict started when Ahmed accused Benny of being lazy and rude - 'Benny rarely helps us when he knows we're all busy. He doesn't bother to offer assistance to anyone unless he needs something for himself done. And he doesn't even look me in the eye when he talks to me!'
Benny retaliates by accusing Ahmed of disappearing during the day to 'pray on his stupid prayer mat. Or maybe he's just taking a nap?'
Janice turns to Julie, and mutters under her breath 'For God's sake, why can't they just be normal like the rest of us? You don't see us arguing over these things. I mean really, how do they even find the time!'
Ahmed overhears Janice and Julia snickering and accuses them of 'having no culture of their own'.
Their conflict is creating a tense atmosphere which impacts clients and other staff at the centre.
Identify 3 strategies management could implement to contribute to eliminating bias and discrimination in the workplace.
Include in your response how these will contribute to eliminating bias and discrimination.
(Approx 100 words only). write in bullet points and include detailed references in APA7 format.
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