Question: A tech is troubleshooting a corportate WIndows PC that has a distorted image on the monitor. The user states the PC working fine yesterday. Other
A tech is troubleshooting a corportate WIndows PC that has a distorted image on the monitor. The user states the PC working fine yesterday. Other computers are having the same issue. Which should the tech do first?
Check the BIOS firmware revision level
Update the graphic drivers to the latest version
Check with the IT department to see if any updates were pushed out
Ask the users to reboot their comp to see if the problem clears.
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