Question: A tech support branch is being evaluated based on customer satisfaction. To assess its performance, the company will review satisfaction feedback from the next 8

A tech support branch is being evaluated based on customer satisfaction. To assess its performance, the company will review satisfaction feedback from the next

85

clients who receive support from this branch. Historically,

65 %

of clients report favorable satisfaction feedback for this branch and the branch will receive a warning if the number of favorable reports is between

50

and

55

inclusive.

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