Question: A technician is troubleshooting a user's PC that is running slowly and displaying frequent pop - ups. The technician thinks malware may be causing the

A technician is troubleshooting a user's PC that is running slowly and displaying frequent pop-ups. The technician thinks malware may be causing the issues, but before the issues began the user installed anti-malware software in response to a pop-up window. Which of the following is the most likely cause of these issues?
A. Expired certificate
B. False alert
C. Missing system files
D. OS update failure

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