a) The normal time for the complete operation = _______ minutes (round your response to two decimal places)

b) The standard time for the complete operation = _________ minutes (round your response to two decimal places)

Problem 10.25 Peter Rourke, a loan processor at Wentworth Bank, has been timed performing four work elements, with the results shown in the following table, Observation (minutes per cycle) Rating Task Element Performance 2 3 0.5 0.7 2 3 4 1 0.4 0.6 0.5 1.6 110% 95% 80% 80% 0.9 0.4 1.9 4 0.3 0.6 0.4 1.6 5 0.3 0.8 0.6 1.6 0.7 20 The allowances for tasks such as this are personal, 6%; fatigue, 12%; and delay, 4%