Question: A total quality system should be designed to promote a reorientation of thinking from an emphasis on a internal quality improvements to an emphasis

A total quality system should be designed to promote a reorientation of

A total quality system should be designed to promote a reorientation of thinking from an emphasis on a internal quality improvements to an emphasis on external benchmarking. b. the planning process to an emphasis on the performance evaluation process. c. inspection to an emphasis on prevention. d. process benchmarking to an emphasis on results benchmarking.

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