Question: A U . S . firm started two years ago and has grown its market share as a result of its intense focus on improving

A U

.

.

firm started two years ago and has grown its market share as a result of its intense focus on improving the quality of its existing client work. The firm has been challenged by new competitors from abroad, but no new firms have been able to make inroads into the firm's client base because of its ongoing service initiatives at home. What Miles and Snow category does the firm fall into?

.

prospectors

.

analyzers

.

defenders

.

reactors

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