Question: A user is having problems with their WI-Fi internet connection. In your discussion, propose at least three questions you might ask them to narrow down

A user is "having problems" with their WI-Fi internet connection. In your discussion, propose at least three questions you might ask them to narrow down their issue. Then, explain why you would ask those questions. Hint: Remember that a user might say they they have "no internet", but they may be facing signal, congestion, or other problems which have very different solutions.

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=+33. Repair calls. Suppose that the appliance shop in Exercise 23 plans an 8-hour day.

=+a) Find the mean and standard deviation of the number of repair calls they should expect in a day.

=+a) Why is the standard deviation so large?