Question: A user reports that she can't connect to a server on your network. You check the problem and find out that all users are having

A user reports that she can't connect to a server on your network. You check the problem and find out that all users are having the same problem.
What should you do next?
answer
Identify the affected areas of the network.
Establish the most probable cause.
Determine what has changed.
Create an action plan.

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