Question: A user reports that they are receiving a warning about a duplicate IP address on their Windows machine. What steps should you take to resolve
A user reports that they are receiving a warning about a duplicate IP address on their Windows machine.
What steps should you take to resolve this issue?
answer
Update the user's network driver, as this is likely a software issue with their network adapter.
Advise the user to ignore the warning as it will resolve on its own.
Instruct the user to disable and then reenable their network adapter to obtain a new IP address.
Identify the devices involved by using ping and arp a commands, then reconfigure one of the devices to use a unique IP address.
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