Question: A user submitted a support ticket stating that their team is unable to access shared folders. When troubleshooting the issue, which of the following would

A user submitted a support ticket stating that their team is unable to access shared folders. When troubleshooting the issue, which of the following would be examples of identifying the problem rather than its scope? (Select all that apply.)
A. The virtual host lost connection to network storage.
B. Cloud web servers also cannot load data.
C. All users are unable to access file shares.
D. The virtual machine is powered off.
A user submitted a support ticket stating that

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