Question: A valued customer approaches you about taking on a new project. Unfortunately, your plate is full and you can't commit to her project right now.

A valued customer approaches you about taking on a new project. Unfortunately, your plate is full and you can't commit to her project right now. You enjoy working with this client and want to maintain this relationship and keep her business. If the purpose of your message is to inform the client that you can't commit to the new project right now, which of the following clearly states a desireable outcome for your message?

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