Question: A web-based e-shop displayed several products and put up a page for a customer to select products for purchasing. The web page displayed the bill

A web-based e-shop displayed several products and put up a page for a customer to select products for purchasing. The web page displayed the bill and required the customer to give details for delivering the goods. This included postal address, contact number and the email address.

At this stage, the customer also had to tick mark the acceptance of the terms and conditions of the webpage. After entering 'Submit', the webpage displayed a page for the customer to make payment through credit card. The customer entered the credit card details and entered 'Submit'. The credit card details were directed to the server of the credit card company. When the money was successfully credited to the e-shop, it closed the transaction with a message thus: "Transaction successfully completed. Order confirmed".

The terms and conditions of the e-shop included the following:

The company hereby informs that the user's receipt of an electronic or other form of order confirmation does not signify the company's acceptance of user's order. The user's order will be deemed accepted by the company upon shipment of the products.

Discuss the rights and obligations, if any, of the user and the e-shop keeping in mind the provisions of the Indian Contract Act, 1872.

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