Question: A website for online shopping has inconsistent navigation menus and terminology across different sections, causing confusion and frustration among users trying to find specific products.

A website for online shopping has inconsistent navigation menus and terminology across different sections, causing confusion and frustration among users trying to find specific products. Identify the usability principle that has been violated in the scenario described above and explain how this violation hinders the proposed system's ability to address the problem statement effectively.

Group of answer choices

The violation is related to "Error Prevention," as the website does not warn users about potential navigation difficulties.

The violation is related to "Flexibility and Efficiency of Use," as the website does not provide shortcuts for users to navigate between sections.

The violation is related to "Match Between System and the Real World," as the website uses inconsistent terminology and navigation.

The violation is related to "User Control and Freedom," as the website restricts users' ability to customize their shopping experience.

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