a. What are the generic similarities and key differences between BI and information or data? (5)

b. From observations, empirical and anecdotal evidence, briefly discuss how financial institutions such as in South Africa are using BI and explain the applications of BI in these companies. (10)

c. You are planning to capture lessons learned on your project and you have made it one of the activities required for project completion. Your project sponsor thinks that you should remove this activity, as it is a waste of time. Motivate to your project sponsor why you should keep this activity in your project plan and how you can use a PMIS to derive competitive advantage with such an activity.