Question: a ) What is Operations Management? 5 marks. b ) Explain the input - transformation - output process model using an example from your everyday

a) What is Operations Management?
5 marks.
b) Explain the input-transformation-output process model using an example from your everyday to help your explanation.
5 marks.
c) Discuss the Product - Process Matrix. 10 marks.
d) Identify three of the five performance objectives and explain how each contributes toward customer satisfaction?
5 marks.
a) What is Operations Management? 5 marks. b) Explain the input-transformation-output

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