a) What risks can you identify ? Why are they a risk to Global Green Books Publishing ? A risk is the uncertainty of an occurrence. It is the possibility that something unpleasant will happen such as a loss of income. In a business setup, risk is inevitable but one should always understand what risks are being taken and how badly they can impact the business Similarly. Global Green Books Publishing considered certain risks before taking up a new project with a local college. The risks they took were of not meeting the delivery deadlines; Less emphasis on Quality of the product; lesser communication with stakeholders & training for employees; lack of planning; lack of full time resources All these factors were major risks any organization could take as they have direct effect on overall performance of an organization as follows Missing deadlines: One sets the deadline for a reason. and so is done when one has a nice global view of where he/she wants the project to be. By not meeting deadlines or by risking deadlines, you are losing face or reputation in the eyes of the people you planned to work with. Once the damage is done, it's hard to gain back the trust of the customer and ultimately you lose the business Less emphasis on quality of the product: Quality of a product is one of the main expectations that a client has. Customer expects to get the best quality product for the price he/she is paying. Quality has a direct bearing on client satisfaction. If the client is not satisfied. he/she will put a wrong word forward about the organization. hence it's not just one customer that the organization will lose but if the word reaches the prospective customers , the organization is taking a risk to lose those prospective customers too Lesser communication & training of employees: Communicating with stakeholders on regular basis is a fair practice. Involvement of Stakeholders in the project itself helps in improving the process as well as output. By addressing all the issues of the stakeholders and by listening to their views about it will satisfy the customers. While gap in communication could lead to the undesired results which may require rework hence waste of time and effort. Employees need to be trained for the job & to complete the job on time even if it needs a little more effort and time to be put in the job. They can do so by assigning different shifts of the day. Employee co- ordination is the key and could be achieved by giving training about how to manage time and resources Lack of Planning: Planning is must before executing. Short-term plans are as vital as Long-term plans. Job execution is possible without planning, but with planning the job is done smoothly and without any hassle like assignment of redundant tasks thus increasing the cost and time taken to complete the project. To start any project without planning and scheduling can lead to project failure too Lack of full time employees: When Global Green Books Publishing took a new customer with a new project, they should hire new employees to distribute the workload and they did hire new employees for that new project . The new employees that they hired were not full time employees but were part-time student employees which did not suffice the time and effort required to complete the project in time . Not all the students hired were trained for the job needed to be done. This limited their capability to do the job right in first attempt which wasted time as it was required to be done again and their unavailability because of other demands made it even more difficult to complete it on time These were the risks that Global Green Books Publishing took and the reasons for the project failure