A worker is repeatedly late for work. You know she has family problems and is going through a difficult period with an alcoholic husband. Her work is inconsistentsometimes average, often excellent. She has been with the company for nine years. On Monday she was two hours late for work. What would you do?

Consider both short and long-range consequences. Also, consider each situation from the perspective of all groups concerned, specifically Customers, Stockholders, Employees, Government and Community