Abbas purchases software from an online computer store. He sees a link to the "terms and conditions" but does not click on it. One of those terms was an arbitration clause. When the software fails and Abbas files a lawsuit, the store claims that Abbas agreed to arbitrate. Which of the following is true?

a.

Abbas is bound by the terms and conditions because he used the Internet to purchase the product.

b.

Abbas did not agree to arbitrate because he never read the terms and conditions.

c.

Abbas is bound by the terms and conditions because he had the opportunity to read them; therefore he must arbitrate.

d.

Abbas did not agree to arbitrate because there was no "I agree" button to click on.

Clear my choice