Question: ABC Co. Ltd. is going to implement Six Sigma as the part of the total quality management programme in the company. Stephen Crazy, the Quality

  1. ABC Co. Ltd. is going to implement Six Sigma as the part of the total quality management programme in the company. Stephen Crazy, the Quality Director of the company has been asked by the Management Board of ABC to write up a proposal for Six Sigma. He needs to define the purpose, and detail the process and the management structure for Six sigma. Please advise Stephen on how to address the following in his proposal.

Questions

  1. State 2 purposes (2 marks each) and 2 benefits (2 marks each) of Six Sigma? (8 marks)
  2. Explain Six Sigma process (2 activities & 2 tools each stage, 1.6 marks per stage) (8 marks)

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