Question: ABC Inc. is interested in an enterprise application which will help them manage customer retention, facilitate improvements in customer service, help to identify and attract

 ABC Inc. is interested in an enterprise application which will help

ABC Inc. is interested in an enterprise application which will help them manage customer retention, facilitate improvements in customer service, help to identify and attract preferred customers, and facilitate sales operations. The type of enteprise application ABC Inc. should explore further is: O A Customer Relationship Management (CRM) System O B. Knowledge Management System OC Enterprise/Enterprise Resource Planning (ERP) System OD. Supply Chain Management (SCM) System

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