Accessibility-

Affordance-

Assurance-

Audit-

Binary decision-

Business case-

Business process-

Business process owner-

Business requirement-

Business value-

Case Study-

Cognition-

Conceptual model-

Constraints-

Control-

Data-based decision making-

Decision bias-

Ergonomics-

Feedback-

Governance-

Heuristics-

Human Capabilities-

Human-Centered Computing-

Human-Centered Evaluation-

Human-Computer Interaction (HCI)-

Human Factors-

IT Capabilities-

Management-

Measurement-

Memory (Human)-

Metric-

Operations-

Perception-

Pillars of IT: Databases, HCI, Networking, Programming, and Web Systems-

Pivot point-

Planning-

Risk-

Tipping point-

Turning point-

Usability-

User Interface-

Value-

Following on from Assignment 1, read through sections 3-5 of the textbook (through page 31). Following your working definitions of the following terms, identify key concepts and methods that fall within the key three areas for our course (IT strategy, IT policy and IT governance). Use our book and your lists as a guide to do some web research and come up with definitions and descriptions for the key concepts and methods that you identify. An example concept is IT risk. An example method is the Balanced Scorecard. Dont forget to cite your references.

can someone help me on this i dont understand the question