According to "Decoding: Banks $-$ Episode $10,"$ what is the first step for banks in addressing opportunities and challenges in the digital era?

Question $11$ options:

$1)$

Hiring more IT staff

$2)$

Increasing the marketing budget

$3)$

Assessing their current capabilities

$4)$

Merging with a fintech company

$5)$

Lobbying for regulatory changes