Question: According to the case, developing new technological competenceies requires internalization of the technology and its incorporation into the organizations standard operating procedure. 1. Why is

According to the case, developing new technological competenceies requires internalization of the technology and its incorporation into the organizations standard operating procedure. 1. Why is the path from technology acquisition to competency is indirect and requires complementary activities? 2. How many internalization of a new technology be achieved? 3. How can Certis develop competency with digitzation

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