Question: According to the case Implementing LEAN Operations at Caesars Casinos, What are the most important elements of the process-improvement approach pursued at Tunica? What benefits

According to the case "Implementing LEAN Operations at Caesars Casinos",

  1. What are the most important elements of the process-improvement approach pursued at Tunica? What benefits were derived from this approach?
  2. What would be the advantages and disadvantages of adopting an expert-driven approach to process improvement at the Metropolis facility, in contrast to the employee-centered approach used at Tunica? Which approach would you recommend for Metropolis, and why?

**Answers must be atleast 2-3 paragraphs each. Please do not recycle answers.

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