Question: According to the case study, a Whirlpool manager's direct reports provided an initial baseline assessment of the manager's skills and then the manager is assessed

According to the case study, a Whirlpool manager's direct reports provided an initial baseline assessment of the manager's skills and then the manager is assessed again following the training. In this way, Whirlpool is evaluating:

results.

learning.

behavior.

According to the case study, a Whirlpool manager's direct reports provided

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