Question: According to the introduction to Chapter 4 , Simon highlights that there is significant difference between highly successful salespeople and not so successful salespeople. What

According to the introduction to Chapter

4,

Simon highlights that there is significant difference between highly successful salespeople and not so successful salespeople. What is this key difference?

their ability to utilize active listening

their ability to predict customer reactions

their ability to close sales

their ability to meet corporate objectives

According to the introduction to Chapter 4, Simon highlights that there

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